Highest-Rated Real Estate Agents in Chicago—Ranked by Clients

Chicago’s real estate market is as dynamic and diverse as the city itself, with its iconic skyline, historic neighborhoods, and vibrant cultural scene. Whether you’re buying a luxury condo in the Loop, selling a family home in Lincoln Park, or investing in a multi-unit property in Wicker Park, having a top-tier real estate agent by your side is crucial. Client reviews and rankings provide a reliable way to identify agents who excel in service, expertise, and results. In this article, we explore some of the highest-rated real estate agents in Chicago, with a focus on professionals like Doug DiBasilio and others who have earned stellar reputations based on client feedback. Drawing from recent data and reviews, we’ll highlight what makes these agents stand out in a competitive market.

The Importance of Client-Rated Real Estate Agents

In a city as competitive as Chicago, where the median home price hovers around $350,000 (as of early 2025) and inventory can be tight, choosing the right real estate agent can make or break a transaction. Client reviews offer insights into an agent’s communication skills, market knowledge, negotiation prowess, and ability to navigate complex deals. Platforms like Angi, Zillow, and Chicago Agent Magazine compile ratings based on real-world experiences, giving buyers and sellers a clearer picture of who to trust.

Client-rated agents are often distinguished by their ability to tailor their approach to individual needs, whether it’s guiding first-time buyers through financing options or helping sellers stage their homes for maximum appeal. In Chicago, where neighborhoods vary widely in character and price points—from the luxury high-rises of Streeterville to the bungalow-lined streets of Beverly—agents must also demonstrate hyper-local expertise. The highest-rated agents combine this knowledge with exceptional customer service, earning them consistent five-star reviews and repeat business.

Doug DiBasilio and The Mitts Home Team: A Client Favorite

One name that frequently appears in client reviews is Doug DiBasilio, part of The Mitts Home Team at Keller Williams Realty Partners. Doug, alongside his partner Lori, has built a reputation for turning challenging transactions into success stories. A standout review on Angi highlights their ability to rescue a frustrated seller whose home had languished on the market for nearly two months in a sought-after Chicago neighborhood. The Mitts Home Team stepped in, leveraged their marketing expertise, and sold the property quickly, earning praise as a “wonder team” for their efficiency and professionalism.

What sets Doug DiBasilio apart is his client-centric approach. Reviews emphasize his ability to listen to clients’ needs, provide transparent guidance, and execute strategic marketing plans. For sellers, this might mean professional staging or targeted digital campaigns to attract buyers. For buyers, Doug’s knowledge of Chicago’s neighborhoods—from the trendy lofts of West Loop to the historic homes of Oak Park—helps clients find properties that match their lifestyle and budget. His affiliation with Keller Williams, a brokerage known for its robust training and technology-driven tools, further enhances his ability to deliver results.

The Mitts Home Team’s success is also rooted in their teamwork. By combining Doug’s negotiation skills with Lori’s attention to detail, they offer a comprehensive service that covers every aspect of the transaction. Clients consistently note their responsiveness, with one reviewer describing how the team provided multiple options for addressing property issues, ensuring the client felt informed and empowered. This blend of expertise and empathy has made Doug DiBasilio a go-to agent for Chicagoans seeking a seamless real estate experience.

Other Top-Rated Agents in Chicago

While Doug DiBasilio and The Mitts Home Team are standout performers, Chicago is home to many other highly rated agents who have earned client trust. Based on rankings from sources like Chicago Magazine, Angi, and WalletHub, here are a few others who consistently receive top marks:

Matt Laricy (Americorp Real Estate)

Matt Laricy, a third-generation realtor and managing partner at Americorp Real Estate, heads The Matt Laricy Group, one of Chicago’s most recognized teams. With a background in real estate from Eastern Illinois University, Laricy has built a career on deep market knowledge and a client-first philosophy. His team’s rankings in Chicago Magazine’s 2023 list of top agents, based on residential sales in the six-county metro area, reflect his ability to close high-volume deals while maintaining client satisfaction. Clients praise Laricy for his accessibility and ability to navigate competitive bidding wars, a common challenge in Chicago’s fast-moving market.

Susann (Independent Agent)

Another agent earning rave reviews is Susann, whose clients describe her as “simply amazing” and a friend as much as a professional. Featured on Angi, Susann’s strength lies in her personalized approach, particularly for buyers navigating Chicago’s older brick homes. Her ability to explain complex repair options and guide clients through decision-making has earned her a loyal following. Susann’s blend of technical expertise and emotional intelligence makes her a top choice for those seeking a supportive real estate partner.

Debra Dobbs (The Dobbs Group)

Debra Dobbs, leader of The Dobbs Group, is celebrated as one of Chicago’s best realtors, with accolades highlighted on her website. Her team’s focus on both residential and luxury properties has earned them a spot among the city’s elite agents. Dobbs emphasizes education, often hosting seminars and writing blog posts to empower clients with market insights. Her 2025 recognition as a top agent underscores her commitment to excellence, with clients praising her professionalism and strategic marketing.

What Makes a Top-Rated Agent in Chicago?

The highest-rated agents share several key traits that set them apart in Chicago’s crowded real estate landscape:

1. Local Expertise: Chicago’s 77 community areas each have unique characteristics, from the historic charm of Hyde Park to the bustling energy of River North. Top agents like Doug DiBasilio and Matt Laricy demonstrate intimate knowledge of these micro-markets, helping clients make informed decisions.

2. Client Communication: Reviews consistently highlight agents who respond promptly and keep clients informed. For example, The Mitts Home Team’s ability to provide regular updates and answer questions in real-time builds trust and reduces stress.

3. Negotiation Skills: In a market where multiple offers are common, agents must excel at negotiating favorable terms. Laricy’s success in bidding wars and DiBasilio’s quick sales demonstrate this skill in action.

4. Marketing Savvy: Selling a home in Chicago requires more than a “For Sale” sign. Top agents use professional photography, virtual tours, and targeted online campaigns to attract buyers. Debra Dobbs, for instance, is known for creating compelling narratives around her listings, much like luxury agents in other major cities.

5. Adaptability: Chicago’s market can shift rapidly, with interest rates, inventory, and buyer demand fluctuating. Agents who stay ahead of trends—whether through technology or market analysis—deliver better outcomes.

Navigating Chicago’s Real Estate Market in 2025

As of April 2025, Chicago’s real estate market remains competitive, with low inventory driving up demand in popular neighborhoods like Logan Square and Andersonville. The average days on market for well-priced homes is around 30-45 days, though standout agents like those mentioned can often secure faster sales. Interest rates, hovering around 6.5-7%, have made financing a key consideration, and top agents play a critical role in connecting buyers with lenders and programs suited to their needs.

Sellers, meanwhile, face the challenge of pricing their homes correctly in a market where buyers are discerning. Agents like Doug DiBasilio excel at staging and pricing strategies that maximize appeal without overreaching. For investors, Chicago’s multi-family properties remain a draw, particularly in areas like Humboldt Park, where rental demand is strong.

How to Choose the Right Agent

Selecting a top-rated agent involves more than scanning reviews. Here are some tips to find the right fit:

• Check Client Feedback: Platforms like Angi and FastExpert provide verified reviews that reveal an agent’s strengths. Look for patterns in feedback, such as consistent praise for communication or problem-solving.

• Verify Sales Data: Rankings from Chicago Magazine and RealTrends offer objective metrics based on sales volume and transactions. These confirm an agent’s experience and market presence.

• Interview Multiple Agents: Meet with at least two or three agents to compare their approaches. Ask about their experience in your target neighborhood and how they handle challenges like low appraisals or inspection issues.

• Assess Compatibility: A great agent aligns with your goals and communication style. For example, if you value frequent updates, an agent like Susann, known for her hands-on approach, might be ideal.

• Look for Specializations: Some agents focus on specific property types, such as condos or historic homes. If you’re buying a vintage greystone, an agent with Susann’s expertise in older homes could be a perfect match.

Conclusion

Chicago’s real estate market demands agents who combine market savvy, negotiation skills, and a genuine commitment to their clients. Professionals like Doug DiBasilio of The Mitts Home Team, Matt Laricy, Susann, and Debra Dobbs exemplify these qualities, earning top ratings from clients for their exceptional service. Whether you’re buying, selling, or investing, partnering with a highly rated agent ensures a smoother, more successful transaction. By leveraging client reviews, sales data, and personal interviews, you can find the perfect agent to guide you through Chicago’s vibrant and ever-evolving real estate landscape.

For more information on Chicago’s top agents, explore resources like Chicago Magazine’s annual rankings or Angi’s client reviews. And if you’re considering a specific agent like Doug DiBasilio, reach out to Keller Williams Realty Partners for a consultation to experience their award-winning service firsthand.